Compensation Claim

Dear,
I would like to know how to go about regarding compensation claims for delay and inefficient behavior by courier/ mail companies.
I have two claims that I want to take further with Blue Dart and DTDC. Both companies under different situations have claimed me a lot of loss and more over tarnishing of my reputation.
I am not happy with a mere apology ( which I did not receive from Blue dart). Apologies are the easiest way out , but they do not understand the loss and the great mental stress and tension I went through.
Please advice me.

Answers

File complaint with the consumer forum. You may also file civil suit for damages and compensation.

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Yes you could claim damages by way of pecuniary compensation by filing complaint u/s 12 of the Consumer Protection Act. before the Consumer Forum.

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Thank you Satya and Deva

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agree with the advise of satyapraksh

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