BPO industry in India

The booming Business Process Outsourcing (BPO) industry has brought about social and economic changes in India. After the Indian economy embraced liberalization in 1994, the growth of the BPO industry boomed unexpectedly, paving the way for lifestyle changes, distinct English pronunciation styles and a trend of high consumerism among young, educated Indians. Today, the BPO industry in India is a full-fledged one that offers different types of services, such as customer support, technical support, telemarketing and much more.