Did you know that consumer courts in India do not admit complaints that are not filed within two years from the date on which the cause had arisen? This means that if your complaint about goods/services arose in 2006 and you chose not to file a complaint till 2010, the consumer court will not admit it. This is in consonance with clause 24A(i) of the Consumer Protection Act, 1986. Remember, the clause mentions the date from which the ‘cause of action’ aroue and not the date of purchase. This has been done to protect your consumer rights.
Consumer Rights: Your Complaint Draft Should Look Like This
To draft your complaint in consonance with your consumer rights, you can file it in a regular legal size sheet and follow the following format as given below: